Privacy Policy

Effective Date: 3 November, 2023

At Excellence Appliance Repair, we respect your privacy and are committed to protecting it by complying with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit our website and our practices for collecting, using, maintaining, protecting, and disclosing that information.

1. Information We Collect and How We Collect It

We collect information from and about website users, specifically when you submit a form to request our services. The information we collect includes:

  • Name
  • Email Address
  • Phone Number
  • Description of Your Appliance Problem

This information is provided by you voluntarily through our website's service request form.

2. Usage of Google Tag Manager and Google Analytics

We use Google Tag Manager to streamline our site’s tracking code and marketing optimization. Google Analytics is implemented via this Tag Manager, and it helps us understand how our visitors use the website. However, we do not use these tools to collect any personal information, sell user data, or track users after they leave our website.

3. How We Use Your Information

The information we collect is used to:

  • Respond to your requests for service and support.
  • Communicate with you about your service requests.
  • Enhance our website and tailor it to user preferences.

4. Data Security

We implement measures designed to protect your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure, and we cannot guarantee the security of your personal information transmitted to our website.

5. Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. The date the privacy policy was last revised is identified at the top of the page.

6. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, you may contact us at:

Excellence Appliance Repair LLC
14801 Ronald Reagan Blvd
Leander, Texas 78641
(737) 358-9191
[email protected]

By using our website, you consent to our Privacy Policy.